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Retail Assistant – Volunteer

Thames Hospice


Location: Windsor, Berkshire, South East

Job Type: Voluntary

Category Retail

Sectors : Health, Medical

Posted: 28 October, 2014

Closing date: 26 January, 2015

Job Description

Volunteer Role Description

Role: Retail Assistant

Location: Thames Hospice shops Thames Hospice has charity shops in the following locations: Binfield, Blackwater, Crowthorne, Dedworth, Maidenhead, Marlow (Vintage Boutique) North Ascot, Sandhurst, Sunninghill, Uxbridge, Windsor (Vintage & Retro), Wokingham and Woodley, plus a Homestore and Distribution Centre in Dedworth.

Hours: Varied

Length of commitment: Flexible

Volunteer Manager: Shop Manager, at location

Purpose of role

To help Thames Hospice generate the income to provide services and care to patients with life limiting illness and to support their families and carers.

Main tasks

  • Talking to customers and making them feel welcome in the shop.
  • Advising and helping customers as they browse.
  • Receive, sort, price and prepare for sale, donated and new bought-in-goods.
  • Operating the till and dealing with various types of payment.
  • Answering customer enquiries.
  • Keeping an eye on the security of the shop.
  • Maintain a clean and safe working environment
  • Promote Gift Aid, the Hospice Lottery and other incentives

Training and Support

  • We will provide the training you need to feel confident in the role.
  •  The shop manager and other employees will be available give advice and assist you, as well as other experienced volunteers in the team.
  • You will receive mandatory Health and Safety training

Special conditions

  • Over 18

Knowledge, skills and abilities required

  • To be interested in the work of Thames Hospice.
  • Good communication and interpersonal skills.
  • The ability to get along with people and work as part of a team.
  • Basic numeracy skills


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